A deposit of £100 is required to secure a booking when made for a date in advance of 4 weeks. For bookings made with an arrival date less than 4 weeks away, the full cost of the booking is required at this stage. Your reservation is only complete once your deposit or full payment has been collected. A booking confirmation email will be sent upon receipt of any payment made, please ask if you would prefer confirmation sent by letter.
All bookings must be paid for prior to your stay and full payment becomes due 4 weeks before your arrival date.
Should you need to cancel your booking then we require a minimum of 4 weeks notice, prior to the date of your stay, to refund any money collected by us. We are unable to refund any money collected by us if you cancel your booking within this 4 week period. We will, however, make a full refund of any money collected if we are able to re-let the cottage, for the period that was originally booked, or refund money to the value of the new booking made. IPlease be assured that every effort will be made to re-let the cottage. In some circumstances we will transfer any deposit money paid for any future bookings. We advise that travel insurance is taken out to cover for the eventuality late cancellations.
In the unlikely event that we may need to cancel your booking, please be assured that all money paid, will be refunded.
Breakages and Spillages
All guests must report any breakages, spillages or damage to the property, that occur during their stay. Please make us aware if you feel that the property has any breakages or damage that has occurred prior to your arrival. We reserve the right to invoice departing guests for any damage, we believe has occurred during their stay, unless this damage has been brought to our attention upon arrival.
Poppy Cottage No. 1 has a maximum occupancy of 2 only, extra occupancy is by special request only. Poppy Cottage No. 2 has a maximum occupancy of up to 5. Extra charges apply to the standard rate in Poppy Cottage No. 2 when the cottage is occupied above 3 people. Notification of extra occupants to Poppy Cottage No. 2 must be made when booking the cottage. If Poppy Cottage No. 2 is occupied above 3 people, without extra occupancy being booked or paid for, then we reserve the right to invoice you for the extra occupants staying plus administration charges.
No pets are allowed in either of the cottages.